What you get
Office sections answered once, site groups answered on each walk, and six files generated from your answers. The six files are the same for every standard: pick ISO 9001, a sector scheme or several at once and you get the same pack, covering everything you picked. The table shows the shape of a bank, and the list below it shows what comes out.
Every bank is laid out this way: office sections you answer once and site groups you answer on each walk. A standard has twelve to eighteen sections depending on which one it is, and the table below shows NHSS 12D. Every National Highways Sector Scheme applies ISO 9001, so a sector scheme bank includes the ISO 9001 core and you are scored against both without paying for ISO 9001 twice. Each section names the clauses and appendices it draws on, by number only. Questions that your profile rules out never appear, so most firms answer fewer than the full count, and where two standards you hold ask the same question you answer it once. The standards page gives the question count, the stop items and the time for each of the six.
| Id | Section | Questions | Stop items | Minutes |
|---|---|---|---|---|
| A | Certificate, scope and CertCheck | 8 | 3 | 12 |
| B | Leadership, policy, objectives and responsibilities | 9 | 1 | 15 |
| C | People, competence and skills cards | 14 | 6 | 25 |
| D | Vehicles, plant, signals and equipment | 12 | 2 | 20 |
| E | Documents, records and the reference library | 10 | 1 | 18 |
| F | Enquiry, contract review, risk assessment and quality plans | 12 | 3 | 22 |
| G | TM design and liaison with authorities (shown when you design layouts) | 7 | 1 | 15 |
| H | Suppliers, subcontractors and customer property | 7 | 2 | 12 |
| I | Site operations, release and nonconforming work | 10 | 1 | 18 |
| J | Monitoring, internal audit, management review and previous findings | 9 | 3 | 15 |
| K | Incidents, near misses, complaints and improvement | 7 | 1 | 12 |
| L | Communication, awareness and audit-day logistics | 5 | 0 | 10 |
| S1 | Site: paperwork on site | 6 | 1 | 5 |
| S2 | Site: people and cards | 7 | 1 | 6 |
| S3 | Site: layout and installation | 9 | 1 | 8 |
| S4 | Site: vehicles, plant and PPE | 6 | 2 | 5 |
| S5 | Site: public protection, conduct and complaints | 4 | 0 | 3 |
| S6 | Site: removal, waste and environment | 4 | 0 | 3 |
| Office total, 12 sections | 110 | 24 | 194 | |
| Site total, 6 groups per walk | 36 | 5 | 30 |
Planned counts, replaced by the published bank's own totals when the page loads. The standards page carries the totals for all six standards.
Bank version: current. Written from: NHSS 12D Issue 5 (July 2025). Published: 5 September 2026.
The same six for every standard. All are generated from your answers and kept in your account, and all cover every standard you picked, with a score and a band for each rather than one blended figure. Each carries the issue every bank it used was written against, the bank version, the date, and the independence statement.
PDF, A4, 16 to 24 pages
A band and score for each standard you picked, a section-by-section table, the stop items, the two-week plan, the reasoning behind each priority, your site visit summaries and the audit-day checklist as an appendix.
PDF, three to five pages
What to have on the table, who should be in the room, which site to have live, and the questions the assessor is likely to start with, arranged in the order of the day.
Excel and PDF
Every document or record the questions asked about, the questions it answers, where you said it lives, and a status column you can keep updating.
Excel and PDF
One row per gap with the suggested action, priority, effort, owner, target date and the evidence that closes it, plus separate sheets for the two-week plan and the stop items.
PDF, two to four pages per walk
A dated record of each walk, with every observation, your notes and the items to follow up, in a form you can file as an internal site check.
Excel, twelve register sheets and a how-to sheet
The registers a certificate holder is expected to keep, with the current document editions filled in, drop-down statuses and expiry highlighting. Also sold blank on the templates page, where the pack today is the 12D one.
Sample files: evidence list (Excel), action plan (Excel), registers workbook (Excel). The samples are for a fictional company and carry a watermark.
Pro upgrade
With the Pro upgrade you can send up to twelve of your own documents, with the questions you choose, to an automated review. It reports what it found, where, and what it could not find. One run is included. It is a reading by a language model, not advice, and nobody at Denver House sees the files. How the review works.
Pro upgrade £50 added to a Standard licence, or Standard plus Pro £229 together. The assessment body licence meters reviews per client. Prices ex VAT. See pricing.
Each sheet has a header row, drop-down statuses, a notes column and the review dates a certificate holder tends to be asked about. The sheets you get are the ones your standards call for. The how-to sheet explains each one.
| Sheet | What it records |
|---|---|
| Training and card register | Who holds which card, registration or course, the expiry date and what you looked at to confirm it |
| Vehicles, IPVs and plant | Each vehicle and item of plant, its checks, its test dates and who is responsible for it |
| Signals and measuring equipment | Temporary signals and any measuring equipment, with service and calibration dates |
| Signal pre-shift check sheet | The daily check on a set of temporary signals before use |
| Controlled external documents | The scheme document, Chapter 8, the Traffic Signs Manual and the other editions you rely on, with the issue you hold |
| Audits and site visits | The internal audit programme and the log of site visits, with findings and close-out |
| Incidents and near misses | Near misses, incursions and incidents, what happened and what changed as a result |
| Complaints log | Complaints from clients, the public or authorities, and how each one was answered |
| Supplier approvals | Suppliers and subcontractors, what you checked before using them and when you next review them |
| CertCheck log | The dated record of checking your own entry and your subcontractors' entries on the public register |
| Quality plan contents checklist | A tick list of the contents a job's quality plan should carry, without reproducing the scheme's wording |
| Management review | Agenda, attendance, inputs, decisions and actions for each review |
Each bank carries the issue and date of the document it was written from, and every report prints it. The sources page shows the date of the last check against Lantra's Schedule of Suppliers page. An assessment is scored against the bank current when you complete it, and the app tells you when a new bank is available before then. ISO 9001:2026 is scheduled for publication on 16 September 2026. The bank will be updated when the transition arrangements are published.
The six standards and their figures. Sources and the check log. Which issue of NHSS 12D is current.